Thursday, April 25, 2013

T-Mobile agrees to change 'deceptive' no-contract ads in deal with Attorney General

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T-Mobile may be trying to "un-leash" customers from lengthy cellular contracts, but Washington State Attorney General Bob Ferguson is taking issue with what he calls the carrier's "deceptive" new ad campaign. Just one month after T-Mobile reinvented itself as the uncarrier, the company has entered into a court-ordered agreement with Ferguson requiring it to make clear "limitations of its new 'no-contract' wireless service plan."


Mainly, Ferguson doesn't think T-Mobile is being transparent enough about the obligations that come with financing a smartphone. Customers who opt for monthly payments rather than buying a device outright must remain with the carrier for 24 months unless they can pay the entire owed sum off early. "Instead of a...


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via The Verge - All Posts http://www.theverge.com/2013/4/25/4266374/t-mobile-agrees-change-deceptive-no-contract-ads-attorney-general

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