Germany's minister of justice and consumer protection is urging Facebook to respond more proactively to racist material, as the country faces anti-refugee protests and violence. Bloomberg, Reuters, Der Tagesspiegel, and other news outlets have obtained a letter sent by minister Heiko Maas to Facebook's European public policy director Richard Allan, alleging that the company has failed to listen to users who flag hate speech.
"Facebook users are, in particular, complaining increasingly that your company is not effectively stopping racist 'posts' and comments despite their pointing out concrete examples," Reuters quotes from the letter. Maas apparently took issue with users reporting boilerplate responses from Facebook, telling them that...
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