Amazon may be trotting out new versions of its Kindle Fire tablets and an updated software platform for them, but its also introducing a unique new feature that's arguably the most interesting part of the whole deal. Called Mayday, the feature is a built-in remote support and instant helpline for every Kindle Fire HDX. If it sounds like a virtual version of Apple's vaunted Genius Bar, that's because it kind of is.
Mayday is available 24 hours a day, 365 days a year. It is accessed by a dedicated button found right in the tablet's Quick Settings menu. A tap on that button connects the user with a live support representative in 15 seconds or less, no matter what time or day of the year it is. Once connected, the user can see the support...
via The Verge - All Posts http://www.theverge.com/2013/9/25/4767996/amazon-mayday-virtual-genius-bar-kindle-fire-hdx-remote-support
No comments:
Post a Comment